PLP Privacy Policy

PLP (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our customers (or prospective customers), investors (or prospective investors), suppliers, website visitors, and business contacts. We value your privacy and want to be accountable and fair to you as well as transparent with you in the way that we collect and use your personal information. We also want you to know your rights in relation to your personal information.

This Privacy Policy explains how PLP collects, uses, discloses, and safeguards your personal information. PLP may collect personal data in different ways including, but not limited to, our website, our social media pages, e-mail correspondence and any offline business interactions that you have with us, such as customer or marketing events that we host.

Please read this policy carefully to understand how we handle your personal information. By engaging with us in the ways set out in this policy, you confirm that you have read and understood the terms of this privacy policy.

Information We Collect

We, or third parties on our behalf, may collect and process the following categories of personal data:

  • contact Information – including name, postal address, email address, telephone numbers;
  • identity and financial Information – including date of birth, nationality, national insurance number, bank account details, payment information, tax information for regulatory compliance;
  • professional and business Information – including employer details, business role, investment history, and preferences;
  • website usage data – including IP address, browser type, pages visited, cookies, and other tracking technologies;
  • communications – including records of any correspondence with us, including emails and phone calls;
  • investor data – including documents and data relating to investment accounts, holdings, transactions, and instructions; and
  • CCTV recordings – we may use CCTV to monitor particular activities on our sites. In all instances, the legal basis for the processing is our legitimate interest in operating our business and ensuring the safety of our premises. CCTV data will be retained for as long as permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.

How We Use Your Information

We use personal data for the following purposes:

  • to provide, manage, and administer business services;
  • to comply with legal, regulatory, and contractual obligations;
  • to communicate with you regarding our business, changes in services, or legal notices;
  • to conduct due diligence and risk assessments;
  • to improve our website and services, analyse usage, and enhance user experience; and
  • for marketing and promotional communications with your consent, where applicable.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • consent – where you have provided clear consent for specific purposes (e.g., marketing emails);
  • performance of a contract – to fulfil our obligations under legal agreements;
  • legal and regulatory obligation – to comply with regulatory requirements such as anti-money laundering laws; and
  • legitimate interests: to operate and maintain our business securely and efficiently, provided it does not override your rights. If we rely on our legitimate interests for using your personal information, we will undertake a balancing test to ensure that our legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information.

Information Sharing and Disclosure

Your personal data may be shared with third parties including:

  • service providers and business partners who support our operations;
  • regulatory and law enforcement authorities, where required by law;
  • third-party advisors, auditors, or professional consultants who assist us in compliance and governance;
  • in the event of a corporate transaction such as a merger or sale of assets;
  • in order to enforce or apply our terms and conditions or any other agreement or to respond to any claims, to protect our rights or the rights of a third party, or to prevent any illegal activity; or
  • to protect the rights, property, or safety of PLP, our employees, our customers or other persons. This may include exchanging personal information with other organisations for the purposes of fraud protection and credit risk reduction.

We will ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this privacy policy and applicable laws.

Data Transfers

We may transfer personal data internationally or to third parties outside the UK. Such transfers will be safeguarded by appropriate data protection measures in accordance with UK GDPR.

Data Security and Retention

We implement robust technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. Personal data will be retained only as long as necessary for the purposes described or to meet legal obligations.

Your Rights

You have a number of rights in relation to your personal information, including the following:

  • a right to request access to any personal information we hold about you;
  • a right to request an update to any of your personal information which is out of date or incorrect;
  • a right to ask us to delete any personal information which we are holding about you in certain specific circumstances;
  • a right to ask us to restrict the way that we process your personal information in certain specific circumstances;
  • a right to ask us to stop using your personal information for direct marketing purposes;
  • a right to ask us to provide your personal information to a third-party provider of services;
  • a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person’s legitimate interest.

If you would like further information in relation to these or would like to request to exercise any of them, please contact us via email at admin@plproperty.com at any time.

Cookies and Tracking

Our website uses cookies to enhance user experience and perform analytics. Detailed information on our cookie usage can be found in our Cookie Policy.

Links to other websites

Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience and do not imply any endorsement of the activities of such third-party websites or any association with their operators. This privacy policy only applies to the personal information that we collect or which we receive from third party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third-party websites or third-party terms and conditions or policies.

Contact Us and Complaints

For questions about this privacy policy or to exercise any of your rights in relation to your personal data, please contact admin@plproperty.com FAO General Counsel OR at PLP, 12 Golden Square, London W1F 9JE FAO General Counsel.

You may also make a complaint to the Information Commissioner’s Office in the UK, or the data protection regulator in your country. If you need more information about how to contact your local data protection authority, please let us know by contacting admin@plproperty.com FAO General Counsel.

We may update this privacy policy from time to time. We encourage you to review this page periodically for any changes.

 

Cookie Policy

This cookie policy explains how PLP (“we”, “us”, and “our”) uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

What are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to website owners about how their site is used.

Types of Cookies We Use

Necessary Cookies: these are essential for the operation of our website. They enable core functions like page navigation and secure access to certain areas. These cookies do not require your consent.

Performance and Analytics Cookies: these cookies collect information about how visitors use our website, helping us improve its performance.

Functional Cookies: these cookies remember choices you make (such as your language or region) to provide a more personalized experience.

Advertising and Targeting Cookies: These track your browsing habits to deliver relevant advertisements and measure marketing campaign effectiveness.

Managing Cookies

You can set your browser to refuse or delete cookies. However, if you disable cookies, some parts of our website may not work properly. Many browsers allow you to manage cookie preferences through settings or extensions.

We also provide cookie preference options on our website such that you can accept or reject different categories of cookies (other than necessary cookies).
Third-Party Cookies

Some cookies are set by third parties who provide services on our behalf, such as analytics or advertising partners. We do not control these cookies but ensure they comply with applicable laws.

Changes to this Policy

We may update this Cookie Policy from time to time. We encourage you to review this page periodically for any changes.

Contact Us

If you have any questions about our use of cookies or this policy, please contact us at: admin@plproperty.com FAO General Counsel.